I can't get the 8th string through the string lock, what can I do?
The inner diameter of the bridges and string locks is 2.5 mm (.1"), so they can theoretically accommodate up to a .095" gauge string.
To prevent cutting thinner strings, the string locks include small metal disc. Normally, this disc is not fitted in the 8th string lock, but in the event that it is, it can make it difficult to insert even a .080" or .084" string. You may safely remove the disc from this string lock as it doesn't fill a function.
If the problem persists, take a photo or video and get in touch with our support.