.strandberg* Guitars Knowledge Base
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Ordering & Shipping

  • Where can I try a .strandberg* before I buy one?
  • How do I order my Made to Measure guitar? Please send me the order form.
  • How long will it take before I receive my order?
  • Do you make lefties?
  • What are the payment options? Can I pay by <method>?
  • When will you ship my order?
  • How will Brexit impact shopping from Strandberg Guitars?
  • I receive an error message when I try to pay, what can I do?
  • I need my guitar repaired, how do I do that?
  • Will there be any additional fees/VAT or duties on my order?
  • I live in <country X>, why can’t I order from your website?
  • .strandberg* Warranty Policy
  • I damaged my guitar but still want to return it under the 2-week free return policy. How does this work?
  • Can you tell me what the cost of guitar <X> in currency <Y> shipped to country <Z>, including the import fees is?
  • Corona virus (Covid-19) and deliveries
  • .strandberg* Purchase and Returns Policy
  • I am registered for VAT, can I place an order with my VAT-number?
  • I have special shipping instructions (require signature, delivery on a particular day, etc.)
  • Will I be billed any additional charges beside the price of the products when ordering from the webshop?
  • My password doesn't work on the new website, what is wrong?
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Categories

  • Bass Features
  • Bass Setup & Maintenance
  • Discontinued
  • Ordering & Shipping
  • Setup
  • Troubleshooting
  • Guitar Maintenance
  • Guitar Features
  • Miscellaneous
  • Artist Relations
  • Building
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