How do returns work? What do I have to do?

We offer free returns within 14 days from delivery for orders placed online through strandbergguitars.com. If you wish to return any ordered products, please contact our customer support within 2 weeks from delivery to obtain a Return Merchandise Authorization (RMA). 

We will organize the return shipping and let you know about the arrangements.

If your purchase was not made in our web shop, but processed manually, the shipping cost will be taken out of your refund. If the purchase was done through any other channel, such as a dealer, you need to contact the seller for the return.

For conditions that apply, please see .strandberg* Purchase and Returns Policy

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