What does "Refurb" mean?

Sometimes we have demo guitars that we have handled and that may show signs of wear, customer returns that have some kind of cosmetic damage, or guitars that we received from the factory that don’t meet our criteria for quality control from an appearance perspective. In the vast majority of cases, the cosmetic issues are very small, but still enough to not meet our requirements for a high end product. 

Other than having cosmetic issues, these instruments are fully playable and have no construction or functionality issues. We call these guitars ”Refurbs” and they are available for sale at 15% discount in the Refurbs section of the online store, which is an excellent value for most players.

Our usual warranty applies, as does our return policy, with the exception that we cannot accept returns due to cosmetic issues that were part of classifying it as Refurb.

We do our very best to document all cosmetic issues on each instrument, and will be happy to on request send photos of individual guitars that are available, before your purchase.